资源环境科技发展态势分析平台

Background

The National Trading Standards Scams Team established in 2012, initially as a pilot, is hosted by East Sussex County Council Trading Standards. It was developed out of a desire to deal more effectively with Mass Mail Fraud (MMF) on a local, regional and national level, and to support victims. The Scams Team's activities are guided by five objectives. These are:

• To identify victims of fraud.
• To intervene and protect victims from further victimisation.
• To investigate criminal activity.
• To inform local authorities and agencies on how to work with and support scam victims.
• To influence people at local, regional and national levels to take a stand against scams.

Goals

RAND Europe was commissioned by National Trading Standards (NTS) to undertake an independent review of the Scams Team to help inform its future development, delivery and effectiveness. The review will include: