2018 Learning Report on Implementation of the Accountability Mechanism Policy

doi:10.22617/TCS190357-2

GSTDTAP > 气候变化

DOI	10.22617/TCS190357-2
	2018 Learning Report on Implementation of the Accountability Mechanism Policy
	[unavailable]
	2019-08-30
出版年	2019
语种	英语
国家	国际
领域	气候变化
英文摘要	This report reviews the implementation of ADB’s Accountability Mechanism Policy during the period 2016–2018. ADB’s 2012 Accountability Mechanism Policy mandates a triennial analysis of lessons learned, with a focus on the management of complaints elevated to this “last resort” mechanism. This report attempts to put into perspective the number, nature, and management of complaints from project-affected people as dealt with by project-level grievance redress mechanisms (GRMs) and by operational departments. It finds that most complaints are effectively addressed by GRMs and that the number of projects with complaints reaching the Accountability Mechanism is a small fraction of ADB’s active portfolio. The recommendations are aimed at improving the future implementation of the policy. Contents Executive Summary Introduction ADB’s Network of Accountability Overview of Complaints Reaching the Accountability Mechanism Evolution of Complaint Tracking Improving Complaint Management at the Project Level: Perspectives of Key Stakeholders How Does ADB Compare with Other International Financial Institutions? Complaints Experience of Other International Financial Institutions Looking Forward
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来源平台	Asian Development Bank
引用统计
文献类型	科技报告
条目标识符	http://119.78.100.173/C666/handle/2XK7JSWQ/238409
专题	气候变化
推荐引用方式 GB/T 7714	[unavailable]. 2018 Learning Report on Implementation of the Accountability Mechanism Policy,2019.

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